Hiring takes time you might not have. A recruitment agency can take that load off you, but it's worth knowing what you're paying for before you sign up.
What a recruitment agency does
Agencies advertise the role, screen candidates and send you a shortlist, saving you the time of sorting through applications yourself. Some specialise in particular industries or seniority levels, which can be useful if you're hiring for a niche or senior role that's hard to fill on your own.
What it costs
Most agencies charge a percentage of the successful candidate's first year salary, usually somewhere between 15 and 25 percent, only payable once someone's hired. Some offer a replacement guarantee if the person leaves within a set period, so it's worth asking about this upfront.
Getting the most from it
Be clear and specific about the role, the skills you need and your budget from the start, since a vague brief leads to a weaker shortlist. It also helps to:
• Give feedback on candidates quickly, so the agency can refine the search
• Ask about their replacement guarantee before you commit
• Compare fees and terms across a couple of agencies before choosing one
Frequently asked questions
Are recruitment agencies worth the cost?
For roles that are hard to fill or urgent, often yes, since they save you time and access candidates you might not reach yourself. For simpler roles, advertising directly may be cheaper.
Do I have to pay if I don't hire anyone?
Usually not. Most agencies only charge a fee once you've hired someone through them, though it's worth checking the terms before you start working with one.
Can I use more than one recruitment agency at once?
Yes, though it's worth telling each agency if you're doing this. Some prefer exclusivity, and using several at once can occasionally lead to the same candidate being put forward twice.
